Air France rolls out free on-board WiFi service

Passengers on several Air France flights can now use WiFi services when in the air due to an agreement between the airline and Elon Musk’s ‘Starlink’ satellite internet service. 

So far five planes have been equipped with technology to allow users to connect to Starlink WiFi in-flight, with the airline aiming to have 30% of its fleet set up by the end of 2025. 

All planes should have the technology in place by the end of next year, said director Anne Rigail in a post on social media LinkedIn.

The service will be free, but require users to sign up to the Flying Blue membership programme (the basic level comes with no charge).

Users can connect with their phone, tablet, or laptop to use the service, being able to stream, message, and watch live events such as sports games. 

The move is part of a wider €1 billion investment in improving customer experience, which includes upgrades to cabins, waiting rooms, food services, and in-flight entertainment.

Starlink used for rural internet in France

The French national flag carrier announced last year it was planning to partner with Starlink to roll out the service. 

Several airlines offer WiFi on board, however connections can often be slow because satellites are located far above planes. 

Starlink satellites are significantly lower in orbit, making connections easier, and there are around 8,000 already in the skies. Mr Musk aims to have more than 40,000 satellites. 

The company currently offers services in France at ground level, often aimed at people in rural areas.

Users need to purchase a device to install at their home, as well as sign up to a monthly subscription to connect to the internet via Starlink.